Refund Policy

Company Name: EditNivo

At EditNivo, we are committed to delivering high-quality copywriting services tailored to your needs. This Refund Policy explains how refund requests are handled.

1. Nature of Services

Copywriting is a creative and customized service. Each project is developed based on your specific requirements, which means refunds are evaluated based on work completed.

2. Project Cancellation

Before Work Begins

If a project is canceled before any work has started, a full refund may be issued.

After Work Begins

If work has already started, a partial refund may be considered based on:

Research completed
Drafts created
Time and effort invested

3. Revisions and Satisfaction

If you are not satisfied with the delivered content:

You must notify EditNivo within 7 days of delivery
We will provide revisions based on the agreed scope
Additional revisions beyond scope may require extra charges

Refunds are only considered if issues cannot be resolved reasonably.

4. Approval and Completion

Once content is:

Approved by the client, or
Delivered according to the agreed brief

It is considered complete, and refunds will not apply.

5. Non-Refundable Situations

Refunds will not be issued for:

Change of mind after work has started
Completed and delivered content
Approved drafts or final versions
Delays caused by the client (missing details or feedback)
Work completed according to the provided brief

6. Third-Party Costs

Any third-party costs (such as paid tools, research materials, or external resources) are non-refundable.

7. Refund Request Process

To request a refund:

Contact us at [Insert Email]
Provide project details and reason for the request
Include any supporting information

Requests will be reviewed within 7 business days.

If approved, refunds will be processed within 14 business days using the original payment method.

8. Policy Updates

EditNivo reserves the right to update or modify this Refund Policy at any time. Updates will be published on our website.